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The NAO recommends that DESNZ sets out how and when affected households can have faulty installations repaired, and reforms the consumer protection system
from the top result below
https://www.nao.org.uk/press-releases/weak-%20controls-and-oversight-blamed-for-faulty-home-installations-under-energy-efficiency-%20scheme/
The NAO recommends that DESNZ sets out how and when affected households can have faulty installations repaired, and reforms the consumer protection system
https://www.nao.org.uk/press-releases/protecting-consumers-from-unsafe-products/
3
Consumer engagement with product safety is weak